Privacy Notice

This notice explains how Tailor's Nest handles personal data when you use jadeflavorfrog.click, contact us, or arrange tailoring and clothing alteration services. It is written to help you understand what we collect, why we use it, and how you can make privacy requests.

Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

You may ask for access to your personal data, correction of inaccurate details, deletion where appropriate, or restriction of certain processing. You may also object to processing in some circumstances and request a copy of information we hold about you, subject to legal limits and the nature of the request.

Available rights depend on the type of data and the reason it is being processed.
Requests

Making a Request

To protect your information, we may ask for enough details to confirm that a request comes from the correct person. If a request is valid, we will review it and respond within the time required by applicable law, unless an exception applies.

We may need to verify identity before acting on a request and may keep a record of the request itself.
Data Retention

How Long We Keep Data

Contact and booking records are retained for the period needed to manage enquiries, complete work, handle follow-up questions, and meet legal or accounting obligations where applicable. When data is no longer required, it is deleted or anonymised in line with our retention practices.

We keep information only for as long as it is needed for the relevant request, service, or recordkeeping duty.
Policy Updates

Policy Changes

If this policy is updated, the revised version will apply from the date it is posted on the website. Where a change is material, we will take reasonable steps to make the update visible through the site or other appropriate communication channels.

We may revise this notice when our practices, services, or legal obligations change.
01 · Collection

Data We Collect

We may process your name, email address, phone number if you provide it, inquiry message, and service preferences when you contact us or request tailoring and repair services. We also process limited technical data such as server request metadata and browser or device information to keep the website working and secure.

We collect only the details needed to handle enquiries, bookings, and service administration.
02 · Sources

How We Receive Data

We receive personal data from contact form submissions, email, phone calls, workshop visits, and other direct communications. Technical information is collected through normal website operation and delivery processes, including records needed to respond to messages and maintain security.

Most information comes directly from you; some technical data is created automatically when the site is used.
03 · Cookies

Cookie Types

The site uses essential cookies needed for basic operation and cookies that store privacy preferences. We do not confirm the use of analytics or marketing cookies on the basis of the information currently available.

Only necessary cookies are confirmed; other uses are not currently stated as active.
04 · Controls

Cookie Controls

We use cookies only for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some parts of the site may not function properly if essential cookies are disabled.

Cookie choices are limited to essential operation and saved preferences, with browser controls available for additional management.

Data processing overview

How personal data is used and shared

This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.

Processing purpose

Why We Use Data

We use personal data to respond to enquiries, arrange workshop intake, confirm scope and timing, manage approved alterations or repairs, and provide collection or fit review follow-up. We also use data for website security, technical delivery, recordkeeping, and to maintain essential site functions.

Processing is limited to the purposes needed to run the site and manage customer interactions.
Third-party sharing

Service Providers and Other Recipients

Where we use external support for hosting, communications, or related technical functions, those parties may process limited data on our instructions. We do not state that analytics or advertising partners are active, and we do not disclose more information than is needed for the relevant service.

Any recipient is expected to use the information only for the task it was given.
Legal basis

When Data May Be Shared

We may share personal data with service providers who help us operate the website, manage communications, or support technical delivery. We may also disclose information where required by law, to respond to lawful requests, or to protect our rights, users, or systems.

Disclosure is limited to situations where there is a lawful basis or a necessary operational reason.

Contact for Privacy Matters

Email contact
feedback@jadeflavorfrog.click
Telephone contact
+44 7479 341755
Postal address
12 Cross Street, Oswestry, SY11 2SR
Privacy enquiries